Course Overview

n the Medical Administrative Assistants and the Healthcare Team course, students are provided three lessons to create a foundational understanding of medical administrative roles and the healthcare industry.

The first lesson, The Medical Administrative Assistant, introduces the pivotal role, outlining responsibilities such as managing patient records, scheduling appointments, coordinating communications, and ensuring the smooth operation of medical offices. In the second lesson, Medical Industry and the Healthcare Team, students dive into the various sectors of healthcare and the roles of different professionals within the healthcare team. The importance of collaboration, communication, and patient-centered care in delivering high-quality services is emphasized.